MEMBERSHIP

One Harmony Loyalty Program

Experience a world of privileges with One Harmony, the complimentary membership program for Okura Hotels & Resorts, Nikko Hotels International, and Hotel JAL City. Unlock exclusive benefits and earn points at our properties in Japan and across the globe.
For your security and immediate access to benefits, new member registration is accepted exclusively through our official online portal.

	Member	Loyal	Exclusive
				Exclusive Plus
Restaurant Discount	●	●	●	●
Member Rate	●	●	●	●
Anniversary Dessert	●	●	●	●
Anniversary Room Discount	-	●	●	●
Bonus Point*1	-	25%	50%	50%
Elite Member Special Rate	-	●	●	●
Late chek-out	-	-	14:00	14:00
Free One-Category Upgrade*2 (Sign in is required to display the digital voucher. Please click for display.)	-	● （Up to 5 nights）	●	●
Rollover Points	-	●	●	●
Complimentary Breakfast*3	-	-	-	●
Complimentary Stay Coupons*4	-	-	-	●

[Note]

• *Membership benefits are honored for reservations made through the Okura Nikko Reservations Center, our official website, or direct bookings with the hotel.
• *Kindly present your membership card upon arrival.
• *1. You can also choose to earn miles with partner airlines when you stay at our hotels.
  Bonus miles are awarded to members with higher status.
• *2. One-Category Room Upgrade
  Available upon arrival and subject to room availability
  • Please advise our Front Desk at check-in should you wish to enjoy your upgrade privilege.
  • Loyal Members may redeem up to five upgrade nights using Digital Vouchers.
  • Exclusive and Exclusive Plus Members enjoy unlimited one-category upgrades throughout their stay.
• *3. Complimentary Breakfast
  Exclusive Plus members are invited to enjoy a complimentary breakfast for up to two registered guests sharing the same room.
  Children under 5 years old are not included in this benefit.
• *4. Complimentary Stay Coupon
  Exclusive Plus members who accumulate 50,000 or more eligible points within the calendar year will receive an accommodation invitation coupon issued the following April.
  Please note that points carried over from previous years are not applicable toward this award.

Plus One Benefits

To enrich your stay with added comfort and convenience, we are delighted to extend the following Plus One privileges:

	Member	Loyal	Exclusive
				Exclusive Plus
Complimentary Parking Lot for 14 Days*1	●	●	●	●
Early Check in*2	-	13:00	12:00	11:00
Welcome drink*3	-	●	●	●

[Note]

• *These benefits is only valid for reservations made through the Okura Nikko Reservations center, official website, direct hotel bookings.
• *Please present your membership card upon check in.
• *1 Complimentary Parking
  Registered guests may enjoy complimentary parking for up to 14 consecutive days, including the day of stay.
  Please present your parking ticket for validation.Click here for parking details.
• *2 Early Check-in
  Eligible members may enjoy early check-in, subject to room availability at the time of arrival.
• *3 Welcome Drink
  A welcome drink is offered once per stay for the eligible members.

Restaurant Benefits

Members are invited to enjoy a 10% dining privilege at the following restaurants:

Restaurant
Serena
Toh-Lee
Sunset Lounge
Coffee Lounge
Hokake Sushi(Restaurant points not applicable)

[Note]

• * Applicable at participating restaurants with or without a hotel stay.
• * Please present your Member Card when settling the bill.
• * Discount applies to up to 10 guests including the member.
• * Some menus may be excluded.
• * Not combinable with JAL coupons, JMB Restaurant Miles, or other promotional offers.

Partnership Benefits

JMB members may earn additional miles when staying under eligible hotel mile accommodation packages (J-Smart).

	Loyal	Exclusive
			Exclusive Plus
JMB bonus miles	10%	30%	30%

[Note]

• * Bonus miles are added to above hotel miles
• * Not applicable at Okura Hotels & Resorts

Anniversary benefits

[Hotel Stay Privileges]

Loyal, Exclusive, and Exclusive Plus members may enjoy special anniversary rates on Suite and Executive category rooms.

• • 30% off Best Available Rate - Executive Twin, Executive Queen, Executive Triple
• • 50% off Best Available Rate - Junior Suite Twin, Junior Suite Queen

* This benefit is valid only once during the specified period, for a maximum of three nights per stay.
Blackout dates for this benefit are December 22 to January 5.

[Restaurant Privilege]

An anniversary dessert is offered for your celebration at participating restaurants.
Available for lunch and dinner with reservations made at least 3 days in advance.
Blackout dates: December 22 - January 5
This benefit is valid once per year and applicable only to the member.

Services Offered	Applicable
Anniversary Dessert	Serena, Toh-Lee, and Sunset Lounge

Wedding Benefits

• • 12,000 points for wedding receptions with 50 guests or more
• • 7,000 points for receptions with 30 to 49 guests

Points are awarded after the reception and may be credited to either the bride or groom.
This benefit cannot be combined with venue introduction bonuses or other special offers.

Earn points

Points are accrued every time you use a hotel's facilities.

Point benefits

Earn points for eligible hotel stays and food and drink (tax, service charge excluded)

Use to Extend

The expiration date is set to two years after the date of point usage.
As long as you continue to use the program, your points will not expire.
Upon program renewal, the expiration date of your current points will be reset and extended to two years from the program renewal date.

Elevating to a higher status

Members are eligible to move up to Loyal, Exclusive and Exclusive Plus status when points or number of stays accrued meet the requirements for one calendar year (January to December)

[Note]

• * Member status is valid for one year

Bonus points

Loyal , Exclusive and Exclusive Plus members are awarded bonus points in addition to base points

	Loyal	25％
	Exclusive	50％
	Exclusive Plus

	Loyal	25％
	Exclusive	50％
	Exclusive Plus	50％

[Note]

• * In addition to bonus points, Loyal, Exclusive and Exclusive Plus Members will receive various benefits including stay benefits.

Redeem points

Stay Awards

Upgrade Awards

[Note]

• * Some accommodation packages are not eligible.
• * Points are deducted immediately upon reservation and are non-refundable.
• * Upgrade awards are unavailable during New Year’s season, special events, or fully booked dates.

Premium Selection

Premium Selection offers an elevated experience with exclusive privileges at your chosen hotel.
Members may select one participating property and enjoy additional benefits tailored to that hotel.

Hotel Nikko Narita Premium Selection

Benefit details	• A complimentary bottle of wine for take-out as a birthday privilege at Serena or Toh-Lee *1
	• Priority reservations for hotel events*2
	• 10% bonus points for wedding referrals

[Note]

• *1 Pre-reservation required
• *2 Applicable to the member and accompanying guest

Registering or Changing Your Premium Selection Hotel

Existing Members

After signing in to your One Harmony account, please select Hotel Nikko Narita from the list of participating Premium Selection hotels to register or make changes.

New Members

Please select your Premium Selection hotel during enrollment.

[Note]

• * Benefits vary by hotel and apply only to the selected property.
• * Only one hotel may be chosen per account.
• * A card printed with your selected hotel will be issued after registration.
• * Changes may be made once per year between April and the following March.